OPPORTUNITES
WORK FOR US
Action Challenge organise inspirational challenge events and unforgettable adventures in the UK & Worldwide for individuals to join, and for private groups, companies, and charities. So far our events have helped to raise over £85 million for UK charities. We’re always looking for new people to join us and help deliver our challenges – it’s fun, rewarding, and you’ll be part of a team that really does make a difference!
Head of Customer Services
FULL TIME, LONDON HQ OFFICE
We are looking an experienced manager to head up our Customer Services function. This role is an ideal opportunity for someone who may feel that they would thrive within a relatively small, busy, company – which operates & manages a range of interesting, and highly respected, outdoors challenge events that engage thousands of participants, 400+ charities, and a hundred or so corporate clients each year. Whilst some of our ‘events’ may only last as little as a single day – many individual customer journey’s span up to 12 months; therefore providing first class customer service & excellent communication is absolutely at the heart at of what we deliver as a class leading brand – and is exactly what this role is all about.
Key Clients - Account Executive
FULL TIME, BASED IN LONDON OFFICE
We are looking for an enthusiastic & passionate individual Account Executive to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our Corporate & Client database. The ideal candidate will be experienced in sales and customer service, reliable professional, able to balance customer orientation and a results-driven appro – as well as an understanding, and passion for outdoor, mass participation events.
Communications Executive
FULL TIME, LONDON HQ OFFICE
As a Communications Executive, you will play a pivotal role in shaping the image and reputation of our company – through developpinng our online brand, and creating engaging communications which excite & shape our Customer Journey. You will be responsible for developing and executing communication strategies that promote our events, engage our target audience, and enhance our brand presence. This role requires a creative, strategic thinker with excellent communication skills, a keen eye for detail and a passion for telling stories through online & social channels. We are looking for someone with a passion for the outdoors, adventure & sporting events!
Overseas Challenge Coordinator
FULL TIME, BASED IN LONDON OFFICE
The primary responsibility is to coordinate with Action Challenge’s customers, and to manage the accompanying processes, to ensure that our customers are well prepared and the operational plans are delivered effectively – from pre-booking to post-trip. This role has the responsibility for delivering a 1st class service level setting us apart from our competitors, ensuring our customers return year on year, and become advocates for our brand. You will be responsible for making sure the end-to-end customer journey runs smoothly, from getting participants to register to following up with participants post-challenge to ensure that we’re their choice for their next adventure!
Senior Project Manager
FULL TIME, LONDON HQ OFFICE
We have an exciting opportunity for an experienced events professional to join one of the UK’s most popular series of mass participation ‘endurance’ events, to lead the operational planning of the events portfolio. Over 100,000 adventurers have taken on an Ultra Challenge® with us, raising over £35 million for charities, and the 14 unique events make up the UK’s biggest & best series of treks & runs. This key role sits within our UK Operations Team, and is ideal for a passionate individual who can ‘multi task’, is very organised, can communicate very well – and is looking to further their career within the mass participation/ sporting / events sector to lead and oversee the planning and successful delivery of the logistics & detailed operations of this class leading set of events.
Graduate Trainees, Event Coordinators
FULL TIME, BASED IN LONDON OFFICE
We are looking for recent University graduates with a keen interest in sporting events, and mass participation – ideally with a relevant degree subject, or can demonstrate a passion and interest in what we do to join us on a 12 month internship program. You will be available to work from January onwards, and will gain experience across marketing, customer services, planning and operations as we work towards delivering the 2024 series of events. If this sounds like you – apply below!
Event Managers
PART TIME, ACROSS THE UK
Great events need great teams to deliver them. Action Challenge has a reputation for the highest quality events and participant experience in the sector, and we’re looking for key staff who will share our ambition of delivering excellence! If you’re an Event Manager, or perhaps you are looking to gain some real experience of mass participation events – you could be part of our team helping to deliver some of the UK’s biggest & best fundraising challenges.
Mountain Leaders
PART TIME, ACROSS THE GLOBE
We are always on the look out for Mountain Leaders with experience trekking and leading groups at altitude with a passion for delivery outstanding experiences. Across the year we have over 30 Kilimanjaro departures, as well as many other trekking challenges and expeditions across the globe. We organise treks along the Great Wall of China to Everest Base Camp – from small to large groups, children to corporate teams – if you think you have the right experience please apply!
Event Crew
PART TIME, ACROSS THE UK
We’re looking for dedicated & enthusiastic individuals to join us and work with us on our events. Working on an Ultra Challenge can be fun, engaging and hugely rewarding – from helping to set up the sites, serving cups of tea, to welcoming in challengers to rest stops – the roles are varied and you will never be doing the same thing all weekend. Fancy joining us and gaining some fantastic experience working in the world of outdoor events?
