Frequently Asked Questions

Trip Details

Full details & information about what you can expect in the lead up & during the challenge.

Costs & Fundraising

The balance for your trip cost, will be due to us 10 weeks before your departure. You will be sent a reminder & an invoice 12 weeks before, giving you 2 weeks to make the payment. 

80% of your fundraising target is due to be with your charity 12 weeks before the challenge, meaning that it either needs to be banked with them, or sat against a Just Giving page. We will then invoice your charity for the remaining cost of your place on the challenge, it is important you make that 80% target otherwise your charity will not pay for your place, and your trip could be cancelled.

The remaining 20% of your balance will be due to be with your charity 4 weeks after your trip ends. 

Our base cost is on a twin share room basis, if you are signing up as a couple of two friends – you can tell us when you register onto the challenge, so we ensure that you will be sharing a room.

If you are signing up to the challenge as an individual, we will match you with someone of the same gender and roughly the same age. 

You can choose to pay an additional supplement to have your own room (and/or tent) on the challenge. 

All of our groups are an average size of approximately 20 participants. We welcome individuals, couples and groups of friends on to our challenges, and many who join us literally have a mountain to climb in terms of the scale of the challenge they are taking on. We advocate camaraderie and team bonding, and really believe that this enhances your experience.

Yes as long as we know in advance of the trip, we can cater for all dietary requirements & requests. 

Signing Up to the Challenge

Once you pay your deposit & have signed up to the challenge, you will receive a confirmation email welcoming you into the challenge. 

You will also receive instructions on how to download our challenge app which has in it all the information you need to start preparing for your challenge – from kit lists to training guides. 

We will keep you updated with regular emails & newsletters in the lead-up to the challenge, as well as information on training days & weekends.

If you need to cancel your challenge, your deposit is non-refundable – therefore we recommend you speak to our team to see what alternative options you may have.

Yes, if for whatever reason you need to push your departure back to a later one or change your trip altogether you can do so for a date change fee of £175, subject to availability.

Country entry requirements can change because of the COVID-19 pandemic, and it’s something our team constantly keep their eyes on. If we must cancel the trip – you will be offered a transfer to a future date/ departure or a full refund. However, if you need to cancel your trip – e.g. you test positive, then you will need to seek reimbursement from your travel insurance. 

Currently, we do not have the accounting facility to take instalments, we can only take your payment in full at least 12 weeks before your departure.


Yes – in our challenge app, which you can download once you are fully registered for the challenge we have a host of training materials, guides & advice for you to use. We also have training weekends and days which you can sign up to meet others & test out not just your fitness, but your mental readiness for the challenge and your all-important kit! 

Closer to the challenge we will set up a WhatsApp group so that you can meet others online who are going to be on your trip. We also have a lively & dynamic Facebook group you can join at any time to meet other fellow challengers – past & present to share and swap training tips, advice & stories. 

You will need specific travel insurance, which covers the duration of your trip, along with full cover for any activities you will be doing (i.e. trekking, cycling) and to cover you up to any altitude you may be trekking to. Once you are signed up for the challenge, we will send you full details of our recommended providers of appropriate cover.

Life on the Challenge

· Action Challenge UK Leader
· UK Medic with Expedition medical kit
· Logistical support vehicles
· 4 nights accommodation on a twin share basis
· Single Supplement available as an extra
· All meals, except in free time
· 2 rest stops daily with snacks/water en route
· Logistical support vehicles
· Transfers from/ to Marrakech airport
· Toubkal certificate + medal
· Celebration dinner
· Pre-challenge App & support
· Fitness and training guide
· Discounts on kit to buy and hire

  • Flights to & from UK to Morocco 
  • Transfers from Marrakech airport to the hotel (we can arrange this for you at an extra cost)
  • Travel insurance
  • Kit & equipment
  • Lunch on the final day & alcoholic drinks

There are a number of low cost airlines that fly into Marrakech from the UK, we recommend aiming for an early morning departure so that you can arrive at the hotel for the afternoon to join the group. Or you could fly out a day (or two!) early, book into our hotel & relax before the trip. Flights we recomend are:

  • British Airways – from Heathrow
  • Easyjet – from Gatwick, Manchester or Luton
  • Ryanair – from Stanstead

You will be trekking for between 5-8 hours each day, with regular short breaks and a lunch stop during the day.

Paths generally well-defined rocky mule tracks. The Toubkal ascent/ descent is on uneven paths with scree in places. Please be aware that there may be snow on the summit particularly at the beginning (April-May) and end (October) of the season.

Moroccan food is a feast of traditional style tagine (meat & veggie options), couscous, rice, salads for lunch & dinner with a more traditional style offering for breakfast such as porridge, toast, pastries. Moroccan mint tea – and hot drinks will also be served with every meal. 

In Marrakech at the end of the trip we will dine out in a traditional style Riad restaurant where you will get to try many small local delicacies – it will be the highlight of the trip!

All dietary requires & food allergies can be catered for. 

Your main bag will be transported via mule & porters whilst you are on the climb, you will carry your own 35L rucksack with your essentials for the trek.

The pace will be slow and steady to aid our bodies to acclimatise to the altitude as we travel further up the mountain. 

Our Brochure

The Challenge brochure details the full itinerary, inclusions, and more – download for a full run down of the challenge details. 

Dates & Prices


Enquire with us below or if you want to speak to one of the team call on +44 (0)207 6695

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