CLIMB MT TOUBKAL

FAQs

Frequently Asked Questions

Trip Details

Full details & information about what you can expect in the lead up & during the challenge.

Costs & Fundraising

The balance for your trip cost, will be due to us 10 weeks before your departure. You will be sent a reminder & an invoice 12 weeks before, giving you 2 weeks to make the payment. 

80% of your fundraising target is due to be with your charity 12 weeks before the challenge, meaning that it either needs to be banked with them, or sat against a Just Giving page. We will then invoice your charity for the remaining cost of your place on the challenge, it is important you make that 80% target otherwise your charity will not pay for your place, and your trip could be cancelled.

The remaining 20% of your balance will be due to be with your charity 4 weeks after your trip ends. 

Our base cost is on a twin share room basis, if you are signing up as a couple of two friends – you can tell us when you register onto the challenge, so we ensure that you will be sharing a room.

If you are signing up to the challenge as an individual, we will match you with someone of the same gender and roughly the same age. 

You can choose to pay an additional supplement to have your own room (and/or tent) on the challenge. 

All of our groups are an average size of approximately 20 participants. We welcome individuals, couples and groups of friends on to our challenges, and many who join us literally have a mountain to climb in terms of the scale of the challenge they are taking on. We advocate camaraderie and team bonding, and really believe that this enhances your experience.

Yes as long as we know in advance of the trip, we can cater for all dietary requirements & requests. 

Signing Up to the Challenge

Once you pay your deposit & have signed up to the challenge, you will recieve a confirmation email welcoming you onto the challenge. 

You will also recieve instructions of how to download our challenge app which has in it all the information you need to start preparing for your challenge – from kit lists to training guides. 

We will keep you updated with regular emails & newsletters in the lead up to the challenge, as well as information on training days & weekends.

If you need to cancel your challenge, your deposit is non-refundable – therefore we recommend you speak to our team to see what alternative options you may have.

Yes, if for whatever reason you need to push your departure back to a later one, or change your trip all together you can do so for a date change fee of £175, and subject to availability.

Country entry requirements can change as a result of the covid-19 pandemic, and it’s something our team constantly keep their eyes on. If we have to cancel the trip – you will be offered a transfer across to a future date/ departure or a full refund. However if you need to cancel your trip – e.g. you test positive, then you will need to seek reimbursement from your travel insurance. 

Currently we do not have the accounting facility to take instalments, we can only take your payment in full at least 12 weeks before your departure.

Preparation

Yes – in our challenge app, which you can download once you are fully registered onto the challenge we’ve a host of training materials, guides & advice for you to use. We also have training weekends, and days which you can sign up to meet others & test out not just your fitness, but your mental readiness for the challenge and your all important kit! 

Closer to the challenge we will set up a Facebook group, so that you can meet online others whom are going to be on your trip. We also have a lively & dynamic Facebook group you can join at any time to meet other fellow challengers – past & present to share and swap training tips, advice & stories. 

You will need a specific travel insurance, which covers the duration of your trip, along with full cover for any activities you will be doing (i.e. trekking, cycling) and also to cover you up to any altitude you may be trekking to. Once you are signed up to the challenge, we will send you full details of our recommended providers of appropriate cover.

Life on the Challenge

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Our Brochure

The Challenge brochure details the full itinerary, inclusions, dates & prices – download for a full run down of the challenge details. 

Dates & Prices