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The balance for your trip cost, will be due to us 10 weeks before your departure. You will be sent a reminder & an invoice 12 weeks before, giving you 2 weeks to make the payment.
80% of your fundraising target is due to be with your charity 12 weeks before the challenge, meaning that it either needs to be banked with them, or sat against a Just Giving page. We will then invoice your charity for the remaining cost of your place on the challenge, it is important you make that 80% target otherwise your charity will not pay for your place, and your trip could be cancelled.
The remaining 20% of your balance will be due to be with your charity 4 weeks after your trip ends.
Our base cost is on a twin share room basis, if you are signing up as a couple of two friends – you can tell us when you register onto the challenge, so we ensure that you will be sharing a room.
If you are signing up to the challenge as an individual, we will match you with someone of the same gender and roughly the same age.
You can choose to pay an additional supplement to have your own room (and/or tent) on the challenge.
All of our groups are an average size of approximately 20 participants. We welcome individuals, couples and groups of friends on to our challenges, and many who join us literally have a mountain to climb in terms of the scale of the challenge they are taking on. We advocate camaraderie and team bonding, and really believe that this enhances your experience.
Yes as long as we know in advance of the trip, we can cater for all dietary requirements & requests.
Once you pay your deposit & have signed up to the challenge, you will recieve a confirmation email welcoming you onto the challenge.
You will also recieve instructions of how to download our challenge app which has in it all the information you need to start preparing for your challenge – from kit lists to training guides.
We will keep you updated with regular emails & newsletters in the lead up to the challenge, as well as information on training days & weekends.
If you need to cancel your challenge, your deposit is non-refundable – therefore we recommend you speak to our team to see what alternative options you may have.
Yes, if for whatever reason you need to push your departure back to a later one, or change your trip all together you can do so for a date change fee of £175, and subject to availability.
Country entry requirements can change as a result of the covid-19 pandemic, and it’s something our team constantly keep their eyes on. If we have to cancel the trip – you will be offered a transfer across to a future date/ departure or a full refund. However if you need to cancel your trip – e.g. you test positive, then you will need to seek reimbursement from your travel insurance.
Currently we do not have the accounting facility to take instalments, we can only take your payment in full at least 12 weeks before your departure.
Our packages are generally ‘all inclusive’ – with accommodation, meals, transport, and local ground operator services included – and of course flights if you choose that option. Single supplements are available – and there’s the option to extend your stay – either by simply changing the return date of your flight and booking your own extension activities – or in some instances by opting for one of pre- arranged extension packages. Places on many of our trips are limited so we recommend booking soon to avoid disappointment!
Our ‘with flights’ option is based on an economy class group booking departing from London (you can request a quote for an ‘upgrade’). The ‘land only’ option means that you book your own flights, and arrange to join the group at the 1st night’s hotel / or airport meet point.
If you’re travelling across the globe – extending your trip may be the perfect opportunity to explore, relax, or do more activities! If you choose the ‘with flights’ option you can request a return flight date change – and either arrange your own extension programme & reservations – or book one of our pre-arranged packages if available.
If you’re travelling with someone else – or as a small group – do let us know so we can ensure that the accommodation and flight arrangements worked out properly from the outset.
All our quoted prices are based on a ‘twin share basis’ (ie with a friend / partner – or on a same sex allocated basis if travelling alone). You can request a ‘single supplement’ to cover hotel rooms / tent / lodge accommodation.
Oil prices are volatile, and often airlines impose ‘fuel surcharges’. Unfortunately we have to pass these surcharges on to our customers – as they’re ‘unknown’ at the time of booking (which may be up to 18 months in advance of the trip) – and are invoiced 12 weeks prior to departure (once confirmed by the airline) – is subject to a ‘cap’ – which is the maximum that you would ever need to pay (we cover the cost above that cap).
As with any adventure holiday, prices may be higher at certain times – generally reflecting the higher flight prices during those peak periods.